Snapchat’s ‘My AI’ posted a narrative and it’s freaking customers out

Snapchat customers say they had been left terrified after the app’s synthetic intelligence system posted a reside replace to its profile and stopped responding to messages.

The “My AI” software is constructed into Snapchat and sometimes solutions questions and converses with customers. However posting a reside story for all customers to see was a brand new one, a functionality sometimes reserved for human customers.

Becoming a member of us to debate these newest AI issues is information journalist and professor Meredith Broussard.